Privacy Policy

Last updated: August 2026

At B.R.U.T. Matter (accessible from https://www.brutmatter.ca), protecting the privacy and confidentiality of our clients' personal information is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable Canadian and Quebec privacy legislation (including Law 25 and PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, make a purchase, book a workshop, or contact us. This may include:

  • Personal Identifiers: Name, email address, phone number, and billing/shipping address within Canada.

  • Payment & Transaction Data: Information required to process Interac e-Transfers (such as sender name and email) or card payments, along with order details.

  • Communications: Any information shared via contact forms, custom inquiry forms, or email.

  • Technical Data: IP address, browser type, and navigation patterns collected via cookies for site optimization.

2. How We Use Your Information

Your personal data is used strictly for legitimate business purposes, including:

  • Processing and fulfilling order requests (custom floral art, workshops, and products) within Canada.

  • Confirming Interac e-Transfer payments and communicating order status updates.

  • Sending promotional newsletters (only if you explicitly opted in).

  • Improving website functionality, performance, and user experience.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers necessary to operate our business within Canada, such as:

  • Squarespace: Website hosting and infrastructure.

  • Payment Processors: Secure processing systems (such as Interac e-Transfer services via Canadian financial institutions).

  • Canadian Shipping Carriers: To deliver your purchases across Canada (e.g., Canada Post).

4. Data Retention and Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information against loss, theft, and unauthorized access. We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

5. Your Rights (Quebec & Canada)

Under applicable privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw your consent to the processing of your data at any time (where applicable).

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

B.R.U.T. Matter

Email: brutmatter@goweba.com

Location: Quebec, Canada